Refund Policy

Thank you for shopping at Rasta Service Enterprise. We appreciate your trust and are committed to delivering high-quality sweaters that exceed your expectations. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund may vary depending on your payment method and financial institution.

Exchanges

If you wish to exchange your sweater for a different size, color, or style, please contact our customer support team at [email protected]. We will guide you through the exchange process and assist you in finding the perfect sweater.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

In the rare event that you receive a damaged or defective sweater, please contact us immediately at [email protected] with details and photographic evidence. We will arrange for a replacement or refund as appropriate.

Contact Us

If you have any questions about our Refund Policy, please contact us:

We strive to provide exceptional customer service and want to ensure that you are completely satisfied with your Rasta Service Enterprise sweater.

Thank you for choosing Rasta Service Enterprise!

Warm Regards, The Rasta Service Enterprise Team